FAQ

You are advised to clear the log by following: 

Menu > Log > Recent call > Option >Clear recent call >clear all > Yes followed by restart the phone and check phone memory detail.

You have to delete some data in phone memory if the phone has not enough memory.

All video recording files are called .3gp but depending on the resolution of the recording different codecs are used for the recording.
If one uses the QCIF (Quarter Common Intermediate Format) resolution (176x144) or lower the h263 codec will be used. For QVGA (Quarter Video Graphics Array) (320x240) and higher the MPEG-4 (MP4) codec will be used.

With Ovi Contacts, you can let your friends know what you are doing and where you are. You can also check your friends' status messages to see what your friends are up to. Ovi Contacts is all about keeping in touch with people who matter.

If you have used Nokia Chat you will find Ovi Contacts mobile application familiar. Key features: (note: supported features depend on the platform)

• Presence: Let your friends know if you are available, busy or on the phone. Check your friends' availability.
• Enhanced presence: You can share - or hide - your favorite places with your friends. You can also let your friends know what you are listening.
• Chat: Get in touch with your friends with chat. Convey your messages with emotions and share your location on the map via chat.

Nokia PC Suite 6.86 Supports the following connection methods:

• USB Cable
  • Nokia DKU-2
  • Nokia DKE-2
  • Nokia CA-42
  • Nokia CA-53
  • Nokia CA-70
  • Nokia CA-101
    
• Infrared (IrDA)
  
• Bluetooth
  • Windows Vista 32-bit and 64-bit editions
    • Microsoft Windows Bluetooth stack
    • WIDCOMM Bluetooth stack, driver version 6.x
    • Toshiba Bluetooth stack, driver version 5.10.12
    • IVT BlueSoleil Bluetooth stack, driver version 5.0.5
  • Windows XP x64 (Service Pack 2)
    • Microsoft Windows Bluetooth stack
    • Toshiba Bluetooth stack, driver version 5.10.12
    • IVT BlueSoleil Bluetooth stack, driver version 5.0.5
  • Windows XP (Service Pack 2)
    • Microsoft Windows Bluetooth (only in Service Pack 2)
    • Toshiba Bluetooth stack, driver version 4.0, 5.0, and 5.10.12
    • WIDCOMM Bluetooth stack, driver version 1.4.2, 3.x, 4.x, and 5.x
    • IVT BlueSoleil Bluetooth stack, driver version 2.x, 3.x, and 5.0.5
  • Windows 2000 (Service Pack 4)
    • Toshiba Bluetooth stack, driver version 4.0, 5.0, and 5.10.12
    • WIDCOMM Bluetooth stack, driver version 1.4.2, 3.x, 4.x, and 5.x
    • IVT BlueSoleil Bluetooth stack, driver version 2.x, 3.x, and 5.0.5

To try and solve this problem, do the following:

1) On your PC, select Start > Run... A window titled "Run" opens.
2) Type the following file path in the "Open" text field:

C:\Program Files\PC Connectivity Solution\DPInst.exe

Click OK, and wait for Windows to complete the installation of Nokia Windows Portable Device Driver. The installation may take several minutes.
3) Restart your PC, and try to connect your device to the PC again.

If your device cannot be connected to the PC after the installation of the driver, reinstall Nokia PC Suite.

****************************************

If the connection still cannot be created, do the following:

1) Click Start > Settings > Control Panel > System > Hardware tab > Device Manager.
2) If a driver has not been installed successfully, the list of devices in the Device Manager window may contain question marks or exclamation marks. If a driver has been marked with a question mark or an exclamation mark, it needs to uninstalled: select it and click Action > Uninstall.
3) Go to Start > Settings > Control Panel > Add or Remove Programs. Uninstall Nokia PC Suite, PC Connectivity Solution, and Nokia Connectivity Cable Driver.
4) Restart your PC.
5) Reinstall Nokia PC Suite at www.nokia.com/pcsuite.

Alternative keywords: connect(ion), driver, Nokia Windows Portable Device Driver, loop, cable, Bluetooth, infrared

The version 6.85 of Nokia PC Suite does not support file conversion from .mpg into .3GP on a Microsoft Windows Vista computer.

Alternative keywords: media, conversion, convert, format, mpg, mpeg, 3gp, sound

CDMA, TDMA and GSM are all different types of digital technologies or transmission methods.

CDMA = Code Division Multiple Access
TDMA = Time Division Multiple Access
GSM = Global System for Mobile Communications

Yes, if you used Content Copier version 3 or newer. Content Copier version 3 creates two files while making a backup. It creates a backup file (phone model+date.nfb), which can be used when restoring phone contents to the same phone or to a phone of the same model. It also creates a contents transfer file (phone model+date.nfc), which can be used when transferring the phone's contents to another supported phone model. These files are saved to the following folder on your PC: %SystemDrive%\Documents and settings\%UserName%\Applications Data\Nokia\ContentCopier.

Content Copier automatically detects the correct file type for restoring or transferring the phone contents.

If you have backed up your phone with an older version of Nokia Content Copier, check if your new phone is supported with the older version of Nokia Content Copier.
- If yes, use the older version of Nokia Content Copier to restore the contents to the new phone.
- Otherwise you need to use a temporary phone for transferring the contents to the new phone.

The older version of Nokia Content Copier is available at: www.nokia.com/pcsuite > Download PC Suite > Yes, Help me out > Continue > Nokia 7200 > Continue > MS Windows 98SE or ME > Continue > (select the connection used) > Continue > (select the language) > Download.

If you still have your old phone, install the latest version of Nokia PC Suite, and back up your old phone with Content Copier (click Backup) and then restore the phone contents to your new phone.

Tip: You can use Nokia PC Sync and Nokia Phone Browser to transfer some of your phone's contents from an old supported phone to a new one.

If you want to open more than one Nokia Phone Browser window at a time, go to Windows Explorer and select Tools -> Folder Options... On the View tab, check that you have not selected the option Launch folder windows in a separate process.

Check the connectivity between your phone and PC. If the connection is fine, and other PC Suite applications work without problems, check your phone's operating system (ISA or Symbian) from www.nokia.com or from the phone's user guide.

If your phone's operating system is ISA (Series 40), check that your message settings are correct. Contact your local phone operator for more information.

If your phone's operating system is Symbian (S60, Series 80 or Series 90), check that the PC Suite Support file is installed in your phone. The PC Suite Support file is an add-on application for PC Suite usage with contacts and messages. You can check it from the phone's application list. See your phone's user guide for more information. In your situation, the PC Suite Support file might be corrupted or too old for the PC Suite version you are currently using. Do as follows:

1) Disconnect the phone from the PC.
2) Uninstall the PC Suite Support file from your phone.
3) Reconnect your phone to the PC with the Get Connected wizard (on the PC Suite main window).
4) PC Suite detects that the PC Suite Support file is missing and advises you to install it.
5) Follow the instructions on the phone's display.

Alternative keywords: SMS, shortmessage, textmessage